We Make Your Problem Our Problem!
Our team of trained admins is ready to tackle your problems and make them our own. We are available 24 hours a day, every day! We are expert troubleshooters that are willing to tackle just about anything! If your task is out of our realm we may be able to at least point you to the right person!
When we fix an issue, we mean we fix it, we make sure nobody needs to fix the problem again. There are some instances, where a patch is the only avenue to solve a problem, but we make sure you know about this, and we are always happy to reapply a patch that was put in place by us within the first 90 days of being added. We also fully document what was applied and send you the outline.
We support you and your online presence!
No matter where you host!
Do you love your technical support? If not, you are then like a lot of other developers Or small businesses, and even individuals, that pay for support. But for what? To wait endlessly, while losing money, and then their support gets around to fixing the issue when it suits them.
We have found the average problem in the hosting industry today, is substandard; slow support, waiting days, sometimes weeks for a solution, all while your server suffers.
Our admins will work with you to make sure your best interests are met no matter where you host. We are here 24/7/365 to make sure your web server needs are taken care of and your site is online and making you money.
When the need arises, simply hop into our live chat, or open a support ticket and we will be there to help!
We help you plan!
As your business grows, your website and server infrastructure may need to grow as well. We can help you plan what type of setup would work best. We can help you figure out a backup solution that fits your needs. Our fully managed monitoring helps to keep an eye on things while you are away, if your server needs something, we will take action and get you back online!