If you are a developer that hosts your client's sites on your server, then you know, all too well how time-consuming managing the clients along the server problems and maintenance. Trying to juggle your development projects along with server maintenance and support, can be exhausting. With our Developer Backup Support, we help with supporting your customers and keeping the servers running, while you keep up with your development schedule. We can help your clients solve their website or server problems fast and efficiently while identifying server issues and correcting them.

From a small configuration tweaks, to troubleshooting difficult load issues, our team is prepared to help troubleshoot just about any server issue you can find. We can help you or your clients, troubleshoot their site as well as server issues. We specialize in LAMP stack servers, but are very versatile.  Our experienced admins will fix the issues at hand and also notify you of any other potential issues that we run across with your server. All new clients get a server checkup, where we go through your server and offer suggestions to make things faster, more secure and more reliable.

We offer 2 packages. the Basic Dev Support Package, which uses our branding, when working with your clients, and the White Label Dev Support package that uses your branding. We can act as a representative of your company, or we can act as SubversiveTech Support as a Partner.  Either way, you get the same great support for your clients, every time.

As a White Label Client, you get your own dedicated phone number as well as a fully branded help center filled with common technical articles. These articles will help your client help themselves if at all possible and this helps cut down on the support time you will need.

To many support requests?

 

 

Basic Dev Support

 

$75.00 Per Hour
(1 Hour Minimum)

 

  • SubversiveTech Support Branded Replies
  • Always Available 24/7!
  • Email & Chat Support
  • Free Server Check up on sign up
  • Server Support
  • CMS Site Support
  • E-mail Client Support
  • Expert Linux Admins to Help

 

Add Phone Support For Just $75.00 Per Month

  • Toll-Free Number included!
  • Free Setup!

 

White-Label Dev Support

 

$75.00 Per Hour
(4 Hours Minimum)

  • Your Brand Branded Replies
  • Always Available 24/7!
  • Email, Phone & Chat Support
  • Free Server Check up on sign up
  • Server Support
  • CMS Site Support
  • E-mail Client Support
  • Expert Linux Admins to Help